Frequently Asked Questions

In extreme circumstances, licensed professionals have an ethical and legal obligation to disclose information. We ensure you understand any limitations to confidentiality. It's unethical for us to disclose the things you share with us, with a few exceptions, which are: 

1) There is a clear and imminent danger to yourself or another person

2) You can disclose information of abuse or neglect of a child, yourself, or an older adult

3) You authorized me to disclose information by signing a HIPPA form (e.g. to another treatment provider or family member)

4) A court order

5) In a natural disaster 

Getting started is really simple! Call (573) 825-6441or send us a message via our website. From there we will help you find a day and time that works for you. 

Click on the link below for a detailed description!  

Step By Step Process for Getting Started

Yes! Before we meet, we ask you complete our intake paperwork prior to your first session. 

You'll be asked to: 

• complete a few brief screenings
• complete the intake questionnaire
• review our policies and procedures
• place a CC on file with us to hold your appointment time

This helps you get the most out of our time together and helps your therapist better understand your current challenges and goals for treatment. 

The standard session length is 55-60 minutes. Please remember everyone's needs are different based on individual symptoms and treatment. Some people prefer 90 minutes or longer. For example, if you seeking couples or family counseling you might need more time to allow everyone to voice their thoughts, process feelings, and feel understood. 

Ultimately, it's up to you and your provider. 

In the beginning, we typically recommend weekly sessions. As you begin to make progress (i.e. symptoms decrease, relationships are improving, etc.) we may begin to meet less often. You might prefer to meet more or less frequently depending on your needs. We encourage you to speak with your counselor to identify your needs and what works for you.

Raise your hand if you've heard the phrase, "work yourself out of a job?" As helping professionals, our guiding mission as helping professionals is to make our job unnecessary. Life is a journey with many unpredictable twists and turns. We aim to empower you and your loved ones with the critical tools that last a lifetime. 

Okay...on with the boring textbook clinical answer. The length of treatment varies from person to person based on various factors such as intensity symptoms, level of distress, impact on your life and relationships, internal motivation, how much effort is put into practicing skills outside of sessions goals, and so on. 

Counseling can be a short-term solution-focused process or a more in-depth process. Your therapist will help you identify what type of approach you need. We value our time with you and believe it's important to check in with you frequently to ensure progress is being made.    

If you're reading this right now, you already know the answer. Counseling is for you. It's for EVERYONE. You don't need to have a serious mental health concern or diagnosis to see a therapist.  We all need someone to talk to. 

People come to us for numerous reasons. Seeking to clarify a diagnosis, reduce symptoms, treat a specific mental health diagnosis, gain insight or perspective, personal and/or professional growth, ongoing support, and more.  

The foundation of our practice is Humanistic, meaning that we do not pathologize the human experience. What does this mean? We don't view someone as sick vs. well, abnormal vs. well. We approach our work with clients through the lens of treating the whole person. We take into consideration all facets of life including biological, psychological, social contexts, and so on. We seek to understand, identify pain points, clarify your goals, and find creative solutions. 

Ultimately,  we help you succeed in all areas of your life. 

"Solution-Focused Brief Therapy (SFBT) is a short-term goal-focused evidence-based therapeutic approach, which incorporates positive psychology principles and practices, and which helps clients change by constructing solutions rather than focusing on problems. In the most basic sense, SFBT is a hope-friendly, positive emotion eliciting, future-oriented vehicle for formulating, motivating, achieving, and sustaining desired behavioral change.

Solution-Focused practitioners develop solutions by first generating a detailed description of how the client’s life will be different when the problem is gone or their situation improved to a degree satisfactory to the client. The therapist and client then carefully search through the client’s life experience and behavioral repertoire to discover the necessary resources needed to co-construct a practical and sustainable solution that the client can readily implement."

Our Practice Manager is on-site to assist you Monday through Friday from 9:00 AM to 4:30 PM. If our office manager isn't able to answer, please leave a message and your call will be returned as soon as possible!

If you'd like to contact our office after 4:30 pm, please email our Practice Manage Kyle at office@brave-mo.com.  

Our counselors can be seen by appointment Monday through Friday from 8 AM to 7 PM. Our weekend appointment times may vary. Please ask our Practice Manager or speak with your counselor directly.  

Yes! Our Practice Manager will help you get checked in when they are here. Otherwise, your therapist will be here to greet you if your appointment is outside of our standard business hours. You are welcome to grab a complementary beverage and wait in our lobby until your appointment time. 

We embrace comfort. Our office is a modern living room setting. 

3610 Buttonwood Dr., Suite 200, Columbia, MO 65201 

Yes! There is plenty of room so stop by! 

 Yes! Our offices is all on one level with easy to navigate doorways and hallways. 

Payment is due at the time of service. We accept Cash, Check, Credit/Debit Card, and Health Saving Account.  As per policy and for your convenience, we ask you to store a debit/credit card with the secure client portal upon intake. You may choose to use your CC on file regularly or as a backup. 

 Brave is considered an out-of-network provider. We provide a detailed receipt for services, also known as a Superbill. This allows you to seek reimbursement from your insurance company. 

Contact your health insurance provider directly to verify your Out-of-Network Benefits for Counseling and Mental Health Services. Here are some questions can ask to help understand your benefits and reimbursement for psychotherapy services. 

Questions to ask your Health Insurance Provider:

• Does my health insurance plan include Out-of-Network Mental Health Benefits?
• Do I need written approval from my primary care physician for services to be covered?
• What percentage of my Out-of-Network Mental Health Services will be covered if I submit a Superbill?
• Do I have a deductible? If so, what is it? Have I met my deductible yet?
• Is there a limit to how many sessions I can have per the calendar year? If so, what is the limit?
• How do I get reimbursed? How often should I submit a Superbill? What is the process for submitting a Superbill? 

 We are happy to assist you! Reach out or click below to learn how to access your benefits. 

Our cancellation policy requires 48 hours' notice prior to your appointment. Cancellations with less than 48 hours' notice require payment in full.  We also offer phone and video appointments to assist you in overcoming any obstacles which might prevent you from attending. For instance, poor weather conditions, minor sickness, lack of childcare, traveling, and so on.